One of our pediatricians is always "on call." If your need is urgent, please call our office number, the "auto attendant" will answer and listen carefully to the message and follow the instructions. Please speak clearly and slowly, leaving you name and phone number where you may be reached. The doctor on call will return your call within one hour. Please have your child's temperature, weight, any allergies, chronic conditions your child may have, and your pharmacy's name and phone number and a paper and pen to write down any instruction. If you have not been contacted by the pediatrician on call within one hour please call back as mix ups occasionally occur. Prescriptions are refilled ONLY during regular office hours. After hour phone calls are reserved for emergences or urgent needs.